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Ως εγγεγραμμένος χρήστης στην mobile εφαρμογή του Scan & Pay αποκτάς πρόσβαση σε αποκλειστικές προσφορές και εκπτώσεις σε συνεργαζόμενα e-shops, με τα προνόμια να αυξάνονται ολοένα και περισσότερο όσο χρησιμοποιείς την υπηρεσία.

Με την αποθήκευση των στοιχείων της κάρτας σου στην ασφαλή εφαρμογή του Scan & Pay, μπορείς να κάνεις γρήγορες αγορές με 1-click, εξοικονομώντας χρόνο και αποφεύγοντας επαναλαμβανόμενες εισαγωγές στοιχείων. Τα στοιχεία της κάρτας σου κρυπτογραφούνται (tokenization) με τα βάση τα υψηλότερα standards της αγοράς και αποθηκεύονται με απόλυτη ασφάλεια στην πιστοποιημένη PCI DSS βάση δεδομένων μας.

Όχι, η σύνδεση της κάρτας σου με την εφαρμογή δεν είναι υποχρεωτική. Μπορείς να κάνεις πληρωμές χωρίς αποθήκευση των στοιχείων σου, ωστόσο η αποθήκευση προσφέρει ευκολία για μελλοντικές αγορές με 1-click. Η αποθήκευση των στοιχείων της κάρτας σου μπορεί να γίνει μόνο μέσω της mobile εφαρμογής.

Με κάθε πληρωμή μέσω της εφαρμογής Scan & Pay, συλλέγεις πόντους που σε ανταμείβουν με μοναδικά προνόμια και εκπτώσεις. Για να εγγραφείς στο πρόγραμμα πιστότητας, πρέπει να κατεβάσεις την εφαρμογή (είτε σε iOS ή σε Android) και να εγγραφείς στην υπηρεσία.

Η εφαρμογή Scan & Pay παρέχει αναλυτικά στατιστικά για τις συναλλαγές σου, τους χρόνους παράδοσης, τους πιο αξιόπιστους courier και τις καλύτερες προσφορές και εκπτώσεις των συνεργαζόμενων e-shops.

1. About Scan & Pay

Scan & Pay is a Cash on Delivery method that lets you pay using digital payment methods after you receive your package. No need for cash - you can complete your payment directly from your smartphone or through the mobile app, offering greater convenience and security.

Using your smartphone gives you security and instant control over your payments.
You protect your personal data and card information, reducing the risk of fraud.

Using Scan & Pay is completely free - no fees, no hidden charges.

You can use any smartphone or tablet with a camera and internet access. Scan & Pay works with all devices that support QR code scanning, either through the camera or the app.

2. How to Use Scan & Pay

During the checkout process of your online order, select Cash on Delivery as your payment option. Once you receive your package, scan the QR code on the voucher using your smartphone - either by opening your camera or using the Scan & Pay app. Then, simply choose your preferred payment method and complete the transaction.

Once your payment is complete, re-scan the QR code to unlock extra features—like product returns, exclusive offers, and real-time updates.

No, you don’t need to download the app to use Scan & Pay. You can just open your smartphone’s camera to scan the QR code and complete your payment. However, installing the app gives you access to additional features - such as joining the loyalty program, better management of your purchases and payments, and access to exclusive offers and discounts from partners’ e-shops.

Yes, Scan & Pay is completely secure for your transactions. Payments are processed through the secure environments of PSPs (Payment Service Providers) we partner with in Greece and across Europe. This ensures that your sensitive data - such as card details and personal information - remains fully protected. Our database is certified with the PCI DSS standard, the most widely recognized and secure framework for managing and processing electronic payments. By using Scan & Pay, your data is never exposed to third parties, and you maintain full control over your transactions - - with complete assurance in the privacy and security of your information.

3. Payments Methods & Process

Scan & Pay supports payments with cards, installments, IRIS, Klarna, PayPal, Apple Pay, Google Pay, and more.

Yes, the remote payment feature allows you to pay for orders that will be received by someone else - any time before the package is delivered. Once your order is completed on the e-shop, you’ll receive an email with the order details and a QR code for the payment. You can scan the QR code to proceed with the payment yourself or forward it to someone else who will complete the payment. When the courier arrives, they’ll already know the payment has been completed - and will deliver the package without delay.

Yes, if you prefer not to use Scan & Pay, you can always choose to pay in cash when your package is delivered. Scan & Pay offers a secure and convenient contactless payment alternative via your smartphone, but cash on delivery remains available for your convenience.

No, each e-shop selects the payment methods it offers through Scan & Pay, as well as the couriers it uses for deliveries, based on what best serves its customers. In the Scan & Pay information provided by each e-shop, you’ll find a detailed list of the available payment methods and supported couriers.

Yes, someone else can pay for your order. You can forward the QR code you receive by email to another person who will make the payment. They can scan the QR code and complete the transaction from their own smartphone. When the courier arrives, they’ll already know that the payment has been completed, and the package will be delivered without requiring any further action from you.

No, refunds cannot be processed through Scan & Pay. Refunds are issued solely by the merchant, regardless of the payment method you used. Please contact the merchant directly to request a refund.

4. Transaction Issues and Management

Yes, if your card is not approved, you can choose an alternative payment method through Scan & Pay. You can try a different card or proceed with another available option such as PayPal, IRIS, Klarna, Apple Pay, Google Pay, or any other method supported by the specific e-shop.

The payment via Scan & Pay is completed within seconds after selecting your preferred payment method, providing instant confirmation to both you and the courier.

If you experience any issues during payment, you can contact the e-shop’s customer support team. They will assist you in completing your transaction securely and seamlessly.

Once the payment is completed, it cannot be canceled through Scan & Pay. However, you can contact the e-shop to request a refund or cancel your order, in accordance with the online store’s policy.

Creating a new Klarna or PayPal account takes just a few minutes. However, we recommend that users set up their Klarna or PayPal account in advance, before using Scan & Pay, to avoid any potential delays that could affect delivery by the courier. If you already have an account, the payment is completed in just a few seconds, ensuring a fast and seamless experience.